Refund Policy

Refunds are handled according to the Refund Policy and applicable consumer law.

This refund policy applies specifically to Rackgym and its published services, ensuring clarity and transparency for our members.

Eligibility for Refunds

Refunds are available for services purchased directly from Rackgym, provided they are unused and within the eligibility timeframe outlined in our policy.

Exclusions from Refunds

Certain services, such as personalized coaching sessions that have already commenced, are not eligible for refunds once initiated.

How to Request a Refund

To initiate a refund request, please reach out to our support team with your purchase details. We will assist you in completing the necessary steps. contact@rackgym.best

Refund Processing

Once a refund request is approved, processing may take several business days. We will keep you informed throughout the process.

Cancellation Policy

To cancel your membership, please contact us within the specified period. We will guide you through the cancellation process to ensure a smooth experience.

Governing Law Japan

Consumer Authority Consumer Protection Authority